Rethink Your Thinking About Disruption
Written by Shadley Grei
When most people hear the word "disruption," they think of innovations that radically alter or displace existing markets or industries. The rise of smartphones, the shift from brick-and-mortar retail to e-commerce, and the advent of ride-sharing services are often hailed as textbook examples of disruptive innovation. While these external disruptions have undoubtedly reshaped the business landscape, they are not the only form of disruption that organizations should focus on.
A Different Take
Disruption doesn’t always have to target the external market. In fact, some of the most powerful disruptions happen internally, within the walls of your organization. By rethinking disruption as an internal process, you can create a company culture that is more adaptive, innovative, and resilient.
Instead of only aiming to upend external markets, consider how you can disrupt and transform your internal processes, mindsets, and company culture. This type of disruption can foster continuous improvement and make your organization better equipped to handle external changes when they do occur.
Internal Disruption: Why It Matters
Internal disruption is about challenging the status quo within your organization. It involves questioning existing processes, rethinking how teams collaborate, and cultivating a mindset that embraces change. This form of disruption can lead to more agile operations, improved employee engagement, and ultimately, a stronger competitive advantage in the marketplace.
Ideas Into Action
Having great ideas is just the beginning. The real challenge lies in transforming those ideas into actionable strategies that drive meaningful change within your organization. The following steps provide a practical guide to help you translate innovative concepts into tangible results, ensuring your company stays agile, competitive, and ready to thrive in any market condition.
Evaluate Your Current Processes
Actionable Step: Conduct a comprehensive audit of your internal processes. Identify areas that are slow, redundant, or ineffective.
Implementation Suggestion: Create cross-functional teams to analyze these processes from different perspectives. This approach will uncover inefficiencies that might not be visible from a single viewpoint.
Cultivate a Culture of Continuous Learning
Actionable Step: Encourage employees to engage in continuous learning through workshops, courses, and internal knowledge-sharing sessions.
Implementation Suggestion: Set up a company-wide learning portal where employees can access resources, share knowledge, and track their learning progress.
Promote Cross-Departmental Collaboration
Actionable Step: Break down silos by encouraging collaboration across departments.
Implementation Suggestion: Implement collaborative tools such as Slack, Trello, or Microsoft Teams to facilitate communication and project management across different departments. Regularly schedule interdepartmental meetings to discuss ongoing projects and share insights.
Empower Employees to Challenge the Status Quo
Actionable Step: Create an environment where employees feel safe to voice their ideas and challenge existing practices.
Implementation Suggestion: Establish a suggestion program where employees can submit ideas for improving processes. Reward those whose ideas lead to significant positive changes within the organization.
Adopt an Agile Mindset
Actionable Step: Train your teams in agile methodologies to improve flexibility and responsiveness to change.
Implementation Suggestion: Start with pilot projects in one or two departments. Use these as case studies to refine your approach before rolling out agile practices across the organization.
Regularly Reassess Organizational Goals
Actionable Step: Make it a habit to reassess and realign your company’s goals to ensure they reflect the current business environment and internal capabilities.
Implementation Suggestion: Hold quarterly or bi-annual strategy sessions with key stakeholders to review progress and adjust goals as necessary.
By rethinking disruption as an internal process, you can build a more adaptive and resilient organization. Internal disruption isn’t about drastic, one-time changes; it’s about creating a culture of continuous improvement and adaptability. When your internal operations are in a constant state of refinement and innovation, your organization will be better equipped to handle the external disruptions that are bound to come.
About the Author: Through Grei Matter, strategist Shadley Grei has helped a wide range of clients turn ideas into action, from local thought leaders writing their first book to media industry powerhouses like Disney, Conde Nast, and Hasbro. With a focus on narrative-driven innovation, Shadley excels at fostering strategic collaborations and driving growth.